Covid-19 Protocol.
IMPORTANT COVID-19 UPDATES. PLEASE READ!
Welcome! We want you to feel comfortable and relaxed while you’re here. Please familiarize yourself with the following COVID-19-related guidelines.
UPDATE: Effective April 3rd, 2023 Masking is now optional in Healthcare settings. You can read more here.
Stay home if you or your immediate family members have any signs of illness.
This includes cough, fever, chills, sore throat, runny nose, shortness of breath, sudden loss of taste or smell, or new body aches.
Appointments are now required.
To manage clinic flow and allow space for everyone. Currently, we can not accommodate walk-ins.
Make your appointment in advance.
Book online or call 707-823-2217 to ensure you book a time that best suits your schedule.
We enforce a 24-hour cancellation policy.
You can cancel online up to 24 hours before the appointment. We reserve the right to charge a $30 missed appointment fee.
When you arrive, ring the door bell.
When feasible, we ask people to ring our door bell and wait outside. We do this minimize contact between patients in the intake office. If your health conditions do not allow for waiting outside, please tell us this when booking your appointment, so that we may make other accommodations.
Masks are now OPTIONAL in the clinic.
Effective April 3rd, 2023 Masking is now optional in Healthcare settings. You can read more here.
You may continue to wear a mask if you choose and we have masks available if you do not have your own.
Patients must sanitize their hands upon arrival.
We have plenty of sanitizers located throughout the clinic.
Talking will be minimized in the clinic.
When making your appointment, we’ll ask you to list the condition(s) you want to be treated. Your Acupuncturist will review this before greeting you at your chair. Unnecessary talking in the treatment area is discouraged.
Treatment length will be limited to 45 minutes.
To ensure space for everyone, we’ll remove needles after 45 minutes. Let us know if you’d like a shorter treatment.
Clinic cleanliness is a top priority.
A new ozone-free HEPA air filtration system has been installed in our building, which includes an air scrubber and allows for outside air exchange. All clinic surfaces will be cleaned and sanitized regularly. Also, we have multiple HEPA air filters in every room running at all times to ensure healthy air throughout the clinic.
Chair coverings are cleaned after every use.
We use a hospital-grade disinfectant after every patient. If you tend to be cold, please bring your own blanket.
After your treatment, please use the side exit.
This is to avoid a bottleneck in the front office and to maintain social distancing by reducing patient cross-over.
